FAQ

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15 Questions Answered

All baskets starts from 10 pieces, up to an unlimited number while the platters come in 3 packs. The bites platter comes in 3, 4 and 5 packs.

2-3 days, it is completely the customers choice to go beyond. Please keep refrigerated or frozen.

Yes! Please utilize the "cooking instructions" section while placing your order. Someone from the team would contact you and let you know if something is beyond our scope.

Aunty's platter gives you a taste of everything. One beef, deluxe and one chicken.

Ask them to include your name in the cooking instructions. A member of our team would contact you and provide you with a referral discount/coupon.

Snack or mini size. It is perfect for snacking, get together and events.

Jumbo is XL, and bungry man is XXL. Do not attempt if you are not a big eater.

If you have missed the driver's call, a member of the team will try to contact you. If you are still unreachable, the order will be dropped off by the front door (house/apartment/office building). No refunds, and we are not responsible for any lost/stolen or damaged goods. Additionally, if you change your address without prior notice or after the driver has arrived your original address, an additional delivery charge will apply. Please verify your phone number or address before placing your order. Thank you for making our community easy and fun!

Premium cause you get the best of both worlds. Deluxe is just enjoyment. One bite in, and you chew chicken and beef. Cool right?

Unfortunately not. Please select your region from the drop down while placing your order. The fee would automatically be added during checkout.

Cash, card, etransfer (auntyshawarma@gmail.com), payment link.

Your choice of protein, sausage is included, sauce is included. No need to add it on as an extra, except you want extra. Additional charges apply.

No notice necessary. A member of the team will contact you if we are low stock, out of stock or unable to deliver.

Refunds take 7 business days if payment was done by card or payment link. 30 minutes if payment was done by etransfer. Cash payments are refunded via etransfer. No refunds on orders that are cancelled after being made.

If you have missed the driver's call, a member of the team will try to contact you. If you are still unreachable, the order will be dropped off by the front door (house/apartment/office building) No refunds, and we are not responsible for any lost/stolen or damaged goods. Additionallyy, if you change your address without prior notice or after the driver has arrived your original address, an additional delivery charge will apply. Please verify your phone number or address before placing your order. Thank you for making our community easy and fun!

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💡 Pro Tip: Most questions are answered above, but we're always happy to help with special requests or custom orders!